Policies
Privacy policy
Last updated 16 November 2026
I.G. Homoeo Remedies Pvt. Ltd. runs this website and is responsible for the personal data described here.
What we collect
When you order, we collect your name, mobile number, email and delivery address, plus the items you buy. If you type your mobile number at checkout but don't finish the order, we keep it with your name, email, city and bag so we can contact you once to help; we delete these details after 30 days. Payments are processed by Razorpay; we never receive or store your card, UPI or bank details.
What you order can say something about your health. We treat order contents as confidential and use them only to fulfil the order.
How we use it
We use your details only to process and deliver your order, send order updates, and handle replacements and refunds. We share your name, phone and address with our courier partner for delivery.
What we don't do
We do not sell your personal data, and we don't send marketing messages unless you ask us to.
Cookies and storage
Your shopping bag is stored in your own browser so it survives a page refresh. Our own visit statistics use a random ID kept in your browser, never your name, phone or IP address.
Your choices
You can ask us to correct or delete your details at any time through the contact page. We keep order records as long as required for accounting and tax purposes.
Questions? See the contact page. Indo German's products on this site are sold by I.G. Homoeo Remedies Pvt. Ltd., [Registered address to be added].
