Shipping policy

Where we deliver

We deliver to serviceable PIN codes across India through our courier partners.

Delivery charges

Delivery costs ₹60 per order, and is free on orders of ₹500 and above. The charge is shown in your bag and at checkout before you pay.

Dispatch and delivery time

Orders are dispatched within 48 hours of the order being confirmed. If a product page or your bag shows a longer dispatch time for the pack you chose, that time applies. Delivery after dispatch usually takes 2 to 7 days, depending on your PIN code.

Tracking

Once your order ships, the courier name and tracking number appear on your order page. You can open it any time from Track order with your order number and mobile number.

Packing

Medicines are sent in the manufacturer's sealed packs, cushioned for transit. Please check that the seals are intact when the parcel arrives. If anything is damaged or leaking, see Returns, replacements & refunds.

If a delivery fails

If the courier can't reach you, they will try again. A parcel that comes back to us undelivered can be sent again on request; a second delivery charge may apply.

Questions? See the contact page. Indo German's products on this site are sold by I.G. Homoeo Remedies Pvt. Ltd., [Registered address to be added].